Privacy Policy

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, comments, feedback.

How do you collect information?

When you make an enquiry on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services; related notices and promotional messages;  To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors’ personal information?

Our company is hosted on the AWS platform. AWS provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through AWS data storage, databases and the general AWS applications. They store your data on secure servers behind a firewall.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

We use cookies to provide the services and features offered on our website, and to improve our user experience. Learn more below in Cookies Policy.

How can your site visitors’ withdraw their consent?

If you don’t want us to process your data anymore, please contact us at hello @emetrik.uk or send us mail to EMETRIK LIMITED, 2 Sigma Business Centre, 7 Havelock Pl, Harrow, Middlesex, HA1 1LJ England.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello @emetrik.uk or send us mail to EMETRIK LIMITED, 2 Sigma Business Centre, 7 Havelock Pl, Harrow, Middlesex, HA1 1LJ England.

Cookies Policy

What is a cookie?

Cookies are small files of information which are stored on your computer or mobile device when you visit our website.

How do we use cookies?

We use cookies to help us understand how visitors use our website. This allows us to see any patterns and helps us to improve our website to better meet our clients’ needs.

There are two type of cookies used by our website:

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site. We use persistent cookies for Google Analytics.

Cookies can also be characterised as follows:

Essential cookies: These are essential to enable use of our website and we therefore recommend they are not turned off.

Performance cookies: These allow us to count the number of visitors to our website, identify sources of traffic and how visitors move around our website.

Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features.

What cookies are used on our website?

svSession – Persistent – Creates activities and BI

hs – Session – Security

XSRF-TOKEN – Persistent – Security

_ga – Persistent – Used by Google Analytics for website statistics. Used to distinguish users.

_gid – Persistent – Used by Google Analytics for website statistics. Used to distinguish users.

_gat – Persistent – Used by Google Analytics for website statistics. Used to throttle requests.

How can you change your cookie preferences?

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.